A.C. - American Coastal (New Orleans)

THS guarantees the lowest group rates at our partner hotels through continual rate integrity checks. If you find a lower rate that meets the Proof Requirements below and are not an "Excluded" Rate, please send this information in writing via e-mail to Megan Cesare - Megan@THSweb.com. If confirmed, THS will ensure that your team rate will be reduced to match the rate found.

proof requirements for the Lowest Rate Guarantee Program:

• Your quote is from a Hotel posted on the THS website, and is for Single thru Quad Occupancy;
• The rate quote you received is for a minimum of 3 rooms and of the same roomtype you want from THS;
• Your rate quote is over the same dates that THS has contracted, and you find the lower rates within 72 hours of making the reservation with THS;
• You provide us with date and method (phone call, e-mail) that you received the quote, and the first and last name of the hotel employee who quoted it to you. OR a screenshot of the hotel website showing the same details;
• A copy of any written correspondence that exists between you and the hotel.

EXCLUDED RATES to the Lowest Rate Guarantee Program:

The following types of rates are not eligible for the Lowest Rate Guarantee:

• Any Pre-Paid, Non-Refundable Rates that must be paid for all nights at the time of booking. These include those rates found on the hotel brand's own website, and any of what is called "Opaque Rates" like Expedia, Travelocity, Hotels.com, Priceline, HotelPlanner, etc.
• Corporate negotiated rates for a company or organization (for example IBM, Google, United Way, etc.)
• Employee Rates for that Hotel chain
• Government Rates
• Memberships like AAA and AARP that are designed to be used only by the member, not for a group of rooms;
• Any quote for a group where the group has misrepresented themselves to the hotel as to their identity and the purpose of their visit.